Productivity is an of import economic factor which has a cardinal function in measuring the economic growing. It is identified as the foundation for economic prosperity, a requirement for national development and besides an of import index of organisational fight ( Dedrick et al. , 2003 ) .

Information engineering ( IT ) is one of the of import resources for increasing the economic growing. It causes companies to utilize their input resources every bit much as possible in an effectual manner. As investing in IT capital histories for an ever-increasing portion of capital investing, it is of import to understand how these investings might pay off ( Gilchrist et al. , 2001 ) . There has been much argument on whether or non the investing in IT provides betterments in productiveness and concern efficiencies.

IT investing may do small direct part to overall public presentation of companies until they are combined with complementary investings in concern activities, human capital and company restructuring.

Strong competition causes the new engineerings to be employed for bettering productiveness degree of companies ‘ resources. Productivity is one of the of import factors to measure the economic growing both at the industry and steadfast degree. Its growing directs companies to increase their market portion ( Tabatabae, 2000 ) . At the most basic degree, productiveness is frequently defined as the ratio of end product to the most limited or critical input, with all the other inputs held changeless.

Current concern activity is characterized by intense international, rapid merchandise invention, increased usage of mechanization, and important organisation alterations in response to new fabrication and information engineerings ( Dirks, 2005 ) .

Information engineering ( IT ) is one of the valuable resources to increase the economic growing and client satisfaction. It has a possible to impact on the construction of organisations and better the quality of organisational public presentation significantly.

In the 1980s, IT was heralded as a key to competitory advantage ( Porter and Millar, 1985 ) . Porter and Millar ( 1985 ) concluded that IT has influenced competition in three ways: it has led to alterations in industry construction and competition, it was used to back up the creative activity of new concerns and companies utilizing IT outperformed their competition. Although IT is a critical factor to competitory advantage became less certain in the recent old ages, the high per centum of top executives considered IT as a key to a company ‘s profitableness and endurance. The issue causes IT to present a serious quandary for top direction. On one manus, go oning IT inventions have the potency of altering the competitory game for many organisations. On the other manus, the size of the IT investing puts increasing force per unit area on directors to measure its concern value ( Mukhopadhyay et al. , 1997 ) .

For many old ages, there has been much treatment about whether the IT revolution was paying off in higher productiveness. Surveies in the 1980s found no positive relationship between IT investing and productiveness, a state of affairs referred to as the productiveness paradox ( Dedrick et al. , 2003 ) . Since so, decennaries of surveies at the house and state degree has systematically shown that the impact of IT investing on productiveness and economic growing is important and positive.

Albadvi and Keramati ( 2006 ) besides provided the satisfactory groundss to demo that IT execution addition productiveness when supported by rational complementary investing.

In the face of utmost competition and economic force per unit areas, houses are altering their cardinal unit of analysis from the concern map to the concern procedure. IT investings may do small direct impact on the overall public presentation of the houses or the economic system until they are combined with complementary investings in concern activities, human capital and companies redesigning.

Based on Neo-classical economic theoretical account, productiveness is one of the of import factors that impact on economic growing. It causes companies to bring forth more merchandises through specified production ‘s demands ( Solow, 1956 ) .

Bettering the productiveness is cardinal to survival companies in a really competitory market. The intent of all productivity-related efforts is to do permanent betterments in public presentation. Productivity is besides the best method to contend rising prices, cut down unemployment, enhance net incomes, cut down costs, create capital and wealth and better the quality of working life. Drucker ( 2001 ) clearly, indicated the importance of productiveness as an economic index when he stated “ Without productiveness aims, a concern does non hold way ” .


Productivity is an of import economic factor which has a cardinal function in measuring the economic growing. It is identified as the foundation for economic prosperity, a requirement for national development and besides an of import index of organisational fight ( Dedrick et al. , 2003 ) . Measured productiveness hence shapes the political determinations of national authoritiess and direction determinations within organisations.

The word “ productiveness ” has become such a bombilation word nowadays. It is about mentioned in different Fieldss such as commercial magazine, newspapers, political addresss, Television intelligence, concern intelligence and societal magazines. In a formal sense, likely, the first clip the word “ productiveness ” was mentioned in an article by Quensay in 1766. In 1833 Littre defined productiveness as the “ module to bring forth ” , which means, the desire to bring forth. In 1950, the Organizational European Economic Cooperation ( OEEC, 1950 ) offered the more precise definition of productiveness: “ Productivity is the quotient obtained by spliting end product by one of the factors of production. In this manner it is possible to talk of the productiveness of capital, investing, or natural stuffs harmonizing to whether end product is being considered in relation to capital, investing or natural stuffs ” . After that clip, many economic specializers offered other definition from productiveness. Sumanth offered that entire productiveness is the ratio of touchable end product to touchable input ( Sumanth, 1984 ) and Siegel said productiveness is a household of ratios of end product to input ( Tabatabae, 2000 ) . Finally, productiveness can be defined as: end product obtained to input expended or public presentation achieved to resources consumed.

Traditional economic surveies of productiveness focused on labor and capital such as workss and equipments. In order to mensurate capital, all component classs are considered. This issue is besides sing about mensurating labor. In some instances the figure of the labor is used and in some other instances the person-hour for particular period of clip is regarded.

Increasing the productiveness growing causes that: a ) the life degree in the investigated states goes up, B ) rising prices is decreased, degree Celsius ) the purchasing power of the people is increased, vitamin D ) the life quality is improved.

Information Technology and Productivity

Some recent surveies have highlighted both the chances and the challenges that IT has imposed on the universe economic system. For case, Hitt and Brynjolfsson ( 1996 ) have analyzed the deductions of IT on the productiveness while surveies by Stiroh ( 2001 ) , Pohjola ( 2001 ) have looked at growing and development ( Satti and Nour, 2002 ) .

Proving the concern value of IT on organisational productiveness has been a major concern of information system ( IS ) research. It has been a affair of much argument whether or non investing in IT provides betterments in productiveness and concern efficiency. In 2002, Morgan Stanley reported that US companies wasted $ 130 billion in the old 2 old ages on engineering. While organisations have increased investings in IT in order to better organisational public presentation, findings from earlier IT productiveness surveies have been inconclusive despite the fact that several recent firm-level empirical surveies have found a positive relationship between IT investings and organisational public presentation. For several old ages, bookmans and policy shapers lacked conclusive grounds that the high degrees of disbursement on IT by concern improved their productiveness, taking to the coining of the term “ Productivity Paradox ” . Morrison and Berndt ( 1990 ) concluded that extra IT investings contributed negatively to productiveness, reasoning that “ estimated fringy benefits of investing in IT are less than the estimated fringy costs ” . Others, such as Barua et al. , ( 1991 ) and Loveman ( 1994 ) , said that there is no conclusive grounds to rebut the hypothesis that IT investing in eventful to productiveness. Of late, research workers working with firm-level informations have found important parts from IT toward productiveness ( Brynjolfsson and Hitt, 1996 ) . Most of these firm-level surveies have been restricted to the fabrication sector, in big portion owing to miss of firm-level informations from the service sector. Kamil ( 2001 ) declared that appropriate usage of IT in the companies increase the productiveness by three ways: a ) increasing the volume of capital used per worker ( capital deepening ) , when houses invest in IT, B ) a velocity up of growing of Total Factor Productivity in industries bring forthing information engineerings, thanks to technological advancement, degree Celsius ) a velocity up of TFP in industries utilizing information engineerings.

The productiveness paradox

During the last few decennaries, organisations have made immense investings in IT. The deductions of these investings for productiveness have been widely discussed in concern and academic communities since the American economic expert Solow questioned their benefits ( Horzella, 2005 ) . In a now celebrated quotation mark from 1987, he claims, “ you can see the computing machine age everyplace but in the productiveness statistics ” ( Solow, 1987 ) . Growth in productiveness is a cardinal step of national and organisational success and is frequently considered in economic decision-making. This is because the sum that a state can devour is closely linked to what the state produces. In a similar manner, the public presentation of a company is dependent on its ability to present more value for consumers based on the same resources. The inability to show a positive correlativity between IT investings and improved productiveness and increase the IT investings in the companies was subsequently defined as the productiveness paradox and formed a baseline for many surveies and treatments in subsequent old ages. The consequences were conflicting ( Harker, 2000 ) .

Many surveies in the 1980s showed no correlativity between IT investings and productiveness growing, whereas research based on subsequent informations and new premises chiefly showed a positive and important consequence on productiveness and economic growing ( Dedrick et al. , 2003 ) .

As assorted inquiries of measuring made it hard to show distinguishable decisions based on aggregative national or industry-level informations, research workers turned to aggregate firm-level informations when seeking accounts for productiveness paradox. This research indicates that organisations that have made IT investings of equal graduated table show significant differences in the development of their productiveness ( Brynjolfsson, 2003 ) . Explanation for this phenomenon is that the benefits gained from investings in IT are dependent on firm-specific conditions. Idiosyncratic conditions, such as market place and cost constructions, and complementary investings in direction patterns, organisational development and scheme are decisive for accomplishing planned effects. As an illustration is Horzella ( 2005 ) who concluded that there is a correlativity between the degree of employee instruction and the productiveness additions from the investings in IT.

Another portion of account for the productiveness paradox is the position of IT as a General Purpose Technology ( GPT ) that makes extended farther development possible and offers a broad scope of possible applications. The execution of other GPT ‘s, such as the electrical dynamo and the steam engine, has shown that it takes clip before full advantage of the engineering can be taken and the productiveness betterments achieved. Information constructions and runing manners need to be developed and organisations adjusted for the effects of a new engineering to be realized. Another account for productiveness paradox includes:

Miss measuring of end products and inputs

Time slowdowns due to larning and accommodation

Redistribution of net incomes and misdirection of IT

Inappropriateness of traditional productiveness steps ( Brynjolfsson, 1993 ; Loveman, 1994 ) .

Some experts claimed that inconsistent findings from IT productiveness research were due to substituting footings between productiveness and fiscal public presentation and besides deficiency of equal informations. However, recent surveies have claimed that IT productiveness paradox no longer exists ( Horzella, 2005 ) and there is a positive correlativity between appropriate usage of IT and economic growing.

IT and Productivity

As investing in IT capital histories for an ever-increasing portion of capital investing, it is of import to understand how these investings might pay off. In order to understand the overall impact of IT at the house degree, it is utile to get down by believing about the qualitative impacts of presenting IT into house ‘s production processes ( Gilchrist et al. , 2001 ) .

IT has been defined as a term that encompasses all signifiers of engineering used to make, shop, exchange and usage information in its assorted signifiers. It is a convenient term for including both telephone and computing machine engineering in the same word. Besides, old surveies have characterized the impacts of IT as automating, informating and transforming. Automatizing impacts are chiefly the direct permutation of capital for labor, consistent with capital deepening. For illustration, a teller at a retail concatenation shop utilizing a computer-based information system such as a scanner can treat a dealing in less clip. Informating impacts are those where an information system provides information that allows determination shapers to do more effectual determinations. To remain with the above illustration, information provides by the store-based system allows the house to do better stock list determinations, which may increase entire factor productiveness at the steadfast degree. Transforming impacts occur when a steadfast re-engineers a procedure to accomplish significantly higher degrees of productiveness ( Gilchrist et al. , 2001 ) .

IT opportunities for development

IT has the possible to speed up economic development by:

Promoting economic growing by easing the coevals or addition of another beginnings of income and investing, therefore heightening sustainable development and public assistance economic system.

Enhancing employment chances by making and originating new occupations and increasing the employment rate of already bing occupations.

Bettering the knowledge-based economic system by: a ) increasing the efficiency of the educational system and larning to profit from long-distance instruction in the close hereafter, B ) developing the communicating system through the proviso of cheaper, easier, faster and more efficient services and degree Celsiuss ) upgrading accomplishments and developing human resources through improved educational and developing systems and heightening the capableness of people.

Promoting the grade and the efficiency of the work organisation.

Accelerating the catching-up consequence. The diffusion of IT can be used to speed up and ease attempts to bridge the spread with the advanced states.

Minimizing poorness in the part by making extra employment chances.

Advancing R & A ; D attempts by actuating and easing the coaction between research activities in the part.

Sing gender equality in the part by increasing both instruction and employment chances for adult females.

Promoting e-commerce. Investings in IT have the possible to push/enhance e-commerce. Both cyberspace and the recent growing in e-commerce can assist ease the fast bringing of merchandises or services to big figure of consumers ( Satti and Nour, 2002 ) .

Furthermore, some more of import betterments of utilizing IT in the houses are:

Better information about clients: Retailers, jobbers, service suppliers and makers can now utilize elaborate real-time information about client purchases to do concern determinations.

Smaller and more accurate stock lists: At all phases of the value concatenation participants hike efficiency by maintaining lower stock lists on manus.

Crisp diminutions in operating borders and existent consumer monetary values: These are the ultimate wagess of the investing and many of the additions are passed on to the consumer.

Increased house and shop size: The engineering wagess graduated table and range, enabling big centralized ironss and “ large box ” shops to spread out quickly.

These accomplishments are significant, but they have non been realized rapidly or easy. Rather, they are the merchandise of decennaries of heavy investing, meaningful organisational alteration and effectual managerial leading. Indeed, the transmutation is far from complete ( McGuckin et al. , 2004 ) .

Function of IT in the production procedure

Production procedure is defined as the procedure of bring forthing the merchandises or stand foring the services. Many surveies addressed and evaluated the function of IT on the production procedure and its fondness on productiveness both in industry and state degree. Yet, the determination shapers who choose to put in IT are directors who deploy IT for usage in their organisations and who use investing standards that are related to the results at the degree of the house. Labour productiveness and entire factor productiveness is surely one often-used standard, directors besides use steps such as profitableness, market portion, borders and merchandise assortment and quality as justifications for investing in IT systems.

In order to understand the overall impact of IT at the house degree, it is utile to get down by believing about the qualitative impacts of presenting IT into a house ‘s production processes. Past research has distinguished among utilizing IT to automatize procedures, to supply better information and to transform full procedures.

Impact of improved information allows workers and directors to do determinations more efficaciously. For case, information provided by the store-based system allows the directors to better manage stock list. Transformation impacts occur when affirm redesigns a procedure to accomplish significantly higher degrees of productiveness. One key difference between IT capital set other signifiers of capital is the double functions that IT can play in a house. First, like other types of capital, IT can be used straight as a production engineering to better labor productiveness, as in the instance of a bank ‘s dealing processing system. However, research suggests IT has its greatest impact in its 2nd function as a engineering for coordination besides it has of import function on effectual integrating of concern procedure of the company for increasing the productiveness of the houses ( Whang 1991 ; and Brenham 1997 ; cited by Gurbaxani et al. , 2003 ) .

IT, Coordination and Firm Output

Harmonizing to Lawrence and Lorsch, coordination purposes to accomplish integrity of attempt among assorted subsystems in the achievement of the organisation ‘s undertaking, which is a complete input-transformation-output rhythm affecting at least the design, production and distribution of some goods and services. The above organisational research agrees that a higher degree of coordination can better organisational end product public presentation since coordination is a necessary status for a given degree of house end product public presentation. Since a higher degree of coordination requires big coordination disbursals, and since coordination can be achieved expeditiously if coordination costs are reduced, IT can lend to tauten productiveness by cut downing coordination costs, therefore easing a higher degree of coordination. Production sweetening can besides be achieved by IT applications that automate production procedures and better the capablenesss of bing machinery.

IT, nevertheless, is most frequently used to cut down coordination costs within and between organisations. Organizations can bring forth more if they cooperate, each specialising in its ain productive activities and so interacting with one another to get the existent goods and services they desire ( Milgrom and Roberts 1992 ) .